If your massage gun has frozen, won’t turn on, or isn’t working properly, don’t panic.
Most issues can be fixed quickly with a simple reset.
In this guide, you’ll learn exactly how to reset massage gun devices, troubleshoot common problems, and get back to enjoying muscle relief in minutes.
To reset a massage gun, turn it off completely, press and hold the reset button, and restart the device while holding the button for 10–12 seconds until the indicator light turns green. This quick reset can fix freezing, power issues, and unresponsive settings.
📚 Table of Contents
How to Reset Massage Gun (Step-by-Step)
Follow these steps to reset your massage gun:
- Turn off the device completely.
- Locate the reset button — typically a small recessed hole near the charging port.
- Insert a pin or paperclip to press and hold the reset button.
- While holding the reset button, switch the device back on.
- Continue holding for 10–12 seconds until the LED light turns green or flashes.
- Release the button — your massage gun should now be reset.
⚡ Note: If your device does not have a reset button, check the user manual for model-specific reset instructions.
Quick FAQ: Resetting a Massage Gun
Why would you need to reset a massage gun?
A reset clears minor software glitches that can cause freezing, speed control issues, or power problems. It’s a simple first step before considering repairs.
Is it safe to reset a massage gun?
Yes. Resetting is part of normal troubleshooting and won’t damage your device. It’s similar to restarting a smartphone when it glitches.
What if resetting doesn’t fix the problem?
If resetting doesn’t work, check the battery charge, battery connection, and ensure the device has cooled down after use. Persistent issues could indicate hardware failure needing professional repair.
How often should I reset my massage gun?
You generally only need to reset your massage gun when it becomes unresponsive, won’t change settings properly, or after firmware updates (for smart models). Regular resets aren’t necessary.
Can all massage guns be reset?
Most modern massage guns have a reset function, but some basic or budget models might not. Always check your user manual to confirm your specific reset procedure.
Will resetting a massage gun erase any settings?
Basic massage guns typically don’t store settings, so resetting won’t erase anything. For smart massage guns with app integration (like Theragun or Hypervolt Bluetooth models), it might revert to default settings.
Why does my massage gun keep shutting off during use?
Common causes include:
- Overheating protection triggered
- Battery low or failing
- Power-saving feature after inactivity
- Motor resistance from pressing too hard
Always allow cooling periods and avoid pressing excessively during sessions.
What does it mean if my massage gun is flashing red?
Usually, a flashing red light indicates:
- Low battery
- Battery connection issue
- Charging system error
Charge the device fully, clean the battery contacts, and try again. If the problem persists, consult the manufacturer.
Can overheating permanently damage my massage gun?
If the device overheats repeatedly without proper cooling, it can shorten the lifespan of the motor or battery. Always allow it to rest between heavy sessions to prevent permanent damage.
When should I contact the manufacturer instead of resetting?
Contact customer support if:
- Resetting doesn’t fix the issue
- You hear mechanical grinding or clicking
- You notice swelling, leaking, or battery issues
- There’s a burning smell or visible damage
Attempting to use a damaged device could be unsafe.
Common Reasons Your Massage Gun Stopped Working
Several issues could be causing your massage gun to malfunction:
- Low or dead battery: Recharge fully before troubleshooting.
- Overheating: Devices auto-shutoff if they overheat from long use.
- Software glitches: A reset often clears stuck modes or settings.
- Hardware failure: Faulty motors, damaged buttons, or internal wiring issues.
- Charging problems: Broken cables, dirty ports, or damaged chargers can prevent proper operation.
💡 Top Tip: Reset Before Replacing!
Before assuming your massage gun is broken, always try a reset first.
In 80% of cases, a simple reset clears glitches, frozen modes, and unresponsive buttons.
Save yourself time, money, and frustration — reset first, replace later!
When Should You Reset Your Massage Gun?
You should reset your massage gun if:
- It becomes unresponsive.
- Speed settings won’t change or are stuck.
- Lights blink incorrectly or don’t show charging properly.
- After a firmware update (smart massage guns like Theragun, Hypervolt).
When NOT to Reset
⚠️ Do NOT attempt a reset if:
- You hear grinding or clicking noises.
- You smell burning or melted plastic.
- The battery is swollen or leaking.
In these cases, turn off the device immediately and seek manufacturer support. A reset won’t fix mechanical or battery damage.
Reset Instructions for Popular Massage Gun Brands
Need more help with a Theragun device? Check out Therabody’s official troubleshooting guide for detailed reset steps and tips.
🔵 Theragun (Prime, Elite, PRO)
- Power off completely.
- Hold the power button for 10 seconds.
- Lights will cycle, confirming the reset.
🔵 Hypervolt 2 / Hypervolt Go
- Turn off the device fully.
- Press and hold the main power button while turning the device back on.
- Release after 10 seconds when the LED flashes.
🔵 Generic Amazon Massage Guns
- Find the small reset hole near the charging port.
- Insert a paperclip and press/hold during restart for 10–15 seconds.
🛠 Always refer to the user manual or official support pages for brand-specific details.
Massage Gun Troubleshooting Checklist
✅ Battery fully charged
✅ Battery inserted properly
✅ Device cooled after use
✅ Reset performed properly
✅ Charger and cable tested
If you’ve checked all of the above and your device still won’t operate, it may be a hardware problem requiring service.
Common Problems and Solutions
| Problem | Possible Cause | Solution |
|---|---|---|
| Massage gun not turning on | Battery dead or disconnected | Recharge, reseat, or replace battery |
| Flashing red light | Battery low or loose connection | Charge fully, inspect contacts |
| Device shuts off mid-use | Overheating or battery depletion | Let cool, recharge |
| Won’t reset | Hardware failure | Contact manufacturer support |
Massage Gun Troubleshooting Flowchart
Massage gun frozen or not working? Follow this flow:
➔ Is the battery charged?
✅ Yes → Continue
❌ No → Charge battery fully
➔ Is the battery inserted correctly?
✅ Yes → Continue
❌ No → Reinsert or replace battery
➔ Device feels overheated?
✅ Yes → Cool down for 30 minutes
❌ No → Continue
➔ Perform a full reset.
✅ Working? → Done!
❌ Still not working? → Contact support.
How to Prevent Massage Gun Problems
Extend the lifespan of your massage gun by following these simple habits:
- Charge batteries regularly: Don’t leave them empty for long periods.
- Avoid overusing: Stick to recommended session times (2–3 minutes per muscle).
- Cool between uses: Let the device rest after intense sessions.
- Clean monthly: Wipe down attachments, vents, and battery contacts.
- Handle carefully: Avoid dropping or forcing attachments into place.
Proper maintenance means fewer resets, less troubleshooting, and longer device life!
Final Thoughts: Resetting a Massage Gun
Resetting a massage gun is a quick and easy way to solve most freezing, power, or speed control issues.
Always check your battery, charger, power button, and cooldown time first — then perform a reset if needed.
If the device remains unresponsive, it may point to a deeper hardware issue that requires professional repair.
👉 Need more recovery and massage gun tips? Check out these helpful guides:
- Can a Massage Gun Help with Cellulite?
- Can a Massage Make you Feel Nauseous?
- How to Change Attachments on Theragun Elite?
Still have questions? Leave a comment below — we’re here to help!
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